Jay Glaisyer

Business Development Manager

Listening, says Jay, is perhaps the most important skill to have when dealing with librarians. The library industry is a rapidly evolving one, and Jay always wants to hear what librarians and industry stakeholders say, think and want. From this information-rich base, Jay brings her integrity, strategic vision and industry knowledge to bear in finding new and better ways to service customer needs. Her innate ability to connect to people—and to connect people with people—helps build effective teams and mutually beneficial partnerships based on the realities of librarianship, rather than what people simply assume it to be.