Louise Dick

Manager, Member Services

From volunteering to rebuild Sri Lankan libraries in the wake of the 2005 tsunami, to the day-to-day needs of CAVAL members, Louise is dedicated to serving. As such, she makes no distinction between large strategic matters and small administrative tasks—in her book they all deserve service excellence. A highly organised and natural problem-solver, Louise expounds the power of networks and collaboration, and enthusiastically builds and supports these for our members and the wider community. Seriously qualified with an MA in Librarianship and BA (Hons) in English Literature, she still manages to find the fun in supporting the people and processes behind the data.