As CAVAL's CEO, Jaime is keenly aware of the importance of transparency and collaboration to succeed. She makes a point of dealing with all stakeholders in a clear and straightforward manner, without the spin. Underpinning this philosophy, Jaime has a genuine passion for understanding the diverse but precise needs of libraries. She empowers and develops staff to deliver effective services and solutions to meet those needs on an ongoing basis. Her 17 years at CAVAL has afforded her a solid foundation across the entire business. This makes her perfectly suited to leading CAVAL to a sustainable and innovative future.