Reciprocal Borrowing FAQs
Please check participating libraries websites in regards to opening hours/closure during the COVID-19 outbreak.
How do I find out what material other libraries hold?
To check whether a library you are planning to visit has an item you wish to use, search the online catalogue of that library.
How do I know if I am eligible?
Most students and staff from participating universities, institutes and TAFE colleges are eligible to use the program. Enrolment at individual institutions is subject to the eligibility conditions applicable at each Host library. Ask the library staff if you are unsure about your eligibility.
How do I enrol at another library?
To enrol at another library you must present at the service desk with proof of current enrolment at your Home institution. This can be done by
- Presenting a current student ID card, photo ID, and proof of your contact details.
- Providing a letter that confirms your current enrolment (with photo ID and proof of your contact details)
- Demonstrating your ability to log into your institution’s student portal.
It may be possible to register on-line at some libraries. The staff will enrol you on the library system, give you a CAVAL card and attach a barcode label on the card for that library. If you need assistance with using an unfamiliar library ask at the service desk.
What are my responsibilities as a borrower?
You have to make yourself familiar with the conditions of loan at each of the member libraries from which you borrow. This includes details of loan periods, fines, and how to pay your fine if you receive one. If you are unable to return an item on time, or if you have lost or damaged it, report this immediately to the library from which it was borrowed. That library will advise you of the steps you should take.
What if I lose my CAVAL card?
If your CAVAL card is lost or stolen, ensure that you report it immediately to your Home library and to all member libraries at which you are enrolled. If at any time you have any difficulty using the program, or should you wish to ask about the program, you should in the first instance contact the library staff at your own institution. If this is not possible, ask at one of the member libraries.
Is there anything else I should know?
Be sure you understand and observe the regulations at any library from which you borrow. Return all materials by the due date to the library from which you have borrowed them. If your own institution ID card does not have a photograph, some libraries will require other suitable photographic ID. Remember to present both your current ID card and CAVAL card each time you borrow and to notify your own library, as well as all Host libraries at which you have enrolled, if you change your address, terminate your enrolment or lose your CAVAL card. The use of the CAVAL Reciprocal Borrowing Program and other libraries is a privilege, not a right, and may be withdrawn if abused.
Privacy statement The CAVAL Reciprocal Borrowing Program is subject to the Privacy and Data Protection Act 2014 (Vic) and the Privacy Act 1988 (C’Wealth). The participating libraries are committed to protecting your privacy. The personal information you agree to provide when you enrol will be shared between the libraries in relation to the provision of lending services, including mechanisms for the recording and payment of any outstanding debts in relation to overdue or lost items. You may access such information upon request at your Home Library.
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